Available Positions

We have the following positions currently available

Customer Service & Order Fulfillment Specialist
Hours: Full-Time, Monday-Friday 9-5.
Available: Immediately
Location: Charlotte NC, 28206

Job duties:

  • Answer customer support inquires via email and telephone
  • Take customer orders via telephone
  • Process online orders (print shipping labels, update order status)
  • Package orders for ground and freight shipping
  • Package firearms and accessories in retail packaging
  • Interface with website eCommerce store, shipping programs and inventory control
  • Maintain appropriate levels of inventory on website
  • Process warranty claims
  • Communicate with dealers and obtain proper licensing in order to transfer firearms

Requirements/Skills:

  • Clear and positive communication skills (spoken and written)
  • General website and computer (Microsoft Windows PC) skills (e-mail, Google docs, etc.)
  • Detail oriented and attentiveness
  • Caring, patience and understanding of customer inquiries
  • Ability to think creatively
  • Enthusiasm for our products and firearms in general
  • Willingness and eagerness to learn our product inside and out
  • Strong teamwork and the ability to cooperate and work with others
  • Task-driven, goal oriented focus
  • Self motivated and driven individual
  • Proper email and telephone etiquette
  • Time management skills

Interested candidates should send an email with a cover letter and resume